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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Collings

February 4, 2026

5  out of  5
rating by Scott Collings
"Being with State Farm has been the best decision and I honestly can say that I've had a great experience being with them. Rob Rippy and the rest of his team are one of a kind and they make you feel like family. Rob will sit down with you personally to show and go over everything with your policy. Rob is very knowledgeable and informative with everything. Im glad I Chose State Farm."
We responded:
"Thank you so much for the 5-star rating, Scott! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sharon Greathouse

February 4, 2026

5  out of  5
rating by Sharon Greathouse
"Have been with State Farm Insurance for almost 40 years. Always available when needed. Received great insurance rates and service."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rob Rippy’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! We are always here to help!! "
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James Braden

January 15, 2026

5  out of  5
rating by James Braden
"Rob and his staff were very helpful. Any questions that I had were taken care of right away. Excellent service."
We responded:
"Thanks so much for the amazing review, James! We really appreciate your support here in Jeffersonville . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rob Rippy’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jeffersonville . Rob and team"
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William Horton

January 14, 2026

5  out of  5
rating by William Horton
"During New Year's week, we had a minor deflagration and fire in the kitchen oven which generated a lot of black smoke and soot that spread throughout the house. State Farm put 2 reputable restoration companies in contact with us the next day to evaluate the damage. Rob Rippy stayed in contact with us throughout the process of settling our claim expediently, correctly, and fairly. We continue to be satisfied customers of State Farm Insurance Company."
We responded:
"Thank you for taking the time to leave such a great review, William. We strive for excellence in all things insurance and are grateful for your positive feedback. Rob and team!"
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Kevin Baggerly

January 14, 2026

5  out of  5
rating by Kevin Baggerly
"This is the absolute best insurance agency to go through no matter what. Rob is a true professional and his staff is probably even more professional. I have recommended many friends to this agency and they all thank me. Thank you so much for putting up with me for all these years you guys are the best!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Rob Rippy’s Team here in Jeffersonville . "
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Rick Lovan

January 7, 2026

5  out of  5
rating by Rick Lovan
"This a a professional agency that is on top of your insurance needs. The extensive review of the client’s needs results in full coverage at an affordable solution. Rob and his team find ways to get the best insurance coverage for the least amount of money. This agency is a 10 out of ten!!"
We responded:
"Thank you so much for the kind words! We are always happy to help!"
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Fred Lee

October 17, 2025

5  out of  5
rating by Fred Lee
"Had a guy cut in front of me tearing off my nose pin of the car. They were very very understanding and great to work with. We proved it was his fault. Got my car back from the shop right at 3 weeks after the accident. ( it was only in 2 weeks) they set up for the repair shop, the rental car and all. Accident aside it was a great experience taking care of it all. No increase to my insurance policy either. I highly recommend them for your insurance needs."
We responded:
"Thankvyou for the review!! "
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R H

August 21, 2025

5  out of  5
rating by R H
"Incredible! Needed to transfer auto insurance to the agency. Everyone was extremely helpful, knowledgeable, professional, and personable, including Mr Rippy! Great experience!"
We responded:
"Thank you so much!!"
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Sherry Mikel

May 29, 2025

5  out of  5
rating by Sherry Mikel
"I recently changed my insurance to State Farm with Rob Rippy. DeDe, insurance agent, was very knowledgeable, professional and a pleasure to work with. I’m very satisfied with this company and would recommend them."
We responded:
"Thank you so much! It's our pleasure to have you!"
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krista couch

April 11, 2025

5  out of  5
rating by krista couch
"I’ve been with State Farm for 20yrs, from the age of 17 to 37 and still receiving the best customer service and discounts available!!!! Rob and his team are always readily available for anything I throw at them!"
We responded:
"Thank you, Krista!! Appreciate you!"
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Garrett Rice

March 6, 2025

5  out of  5
rating by Garrett Rice
"I recently worked with Rob Rippy and his team for my insurance needs, and the experience was outstanding. DeDe assisted me throughout the process, making everything easy and seamless. She was incredibly helpful every step of the way, ensuring I had all the information I needed to make the right decision. I highly recommend Rob Rippy and his team."
We responded:
"Thank you so much! We appreciate your business!!"
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Robert Cook

February 12, 2025

5  out of  5
rating by Robert Cook
"Can't go wrong with Jake from State Farm. Go see Rob and DeDe for a quote."
We responded:
"Thank you!!!!"
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Ruben Ruelas

January 24, 2025

5  out of  5
rating by Ruben Ruelas
"I being over 8 years with State Farm Rob Rippy Agent, they make fill like I’m part of his family,nice and great employees who all ways help me on all my questions or everything I need , I still remember the first time I walk in to the office when i recently move to Jeffersonville, they give me the welcome so nicely and lovely Thanks so much Amigos & Amigas Rob,DeDe and others employees was there when I started God bless you 🙏🏽🤗 Rubén R"
We responded:
"You're the best, Ruben!!"
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Lois Endris

January 9, 2025

5  out of  5
rating by Lois Endris
"Had our insurance with Rob for 30+ years. He is the best in customer service and so is his staff!"
We responded:
"Thank you so much, Lois! We appreciate your business and being here to help! Rob and staff"
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Debra Funderwhite

December 6, 2024

5  out of  5
rating by Debra Funderwhite
"The staff was very pleasant to work with and the renters policy was very affordable."
We responded:
"Happy to help! Thank you!"
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Jeff Mangum

October 17, 2024

5  out of  5
rating by Jeff Mangum
"Just moved back to the Louisville area and they made transitioning insurance from TN to IN so incredibly easy. I love the text option!"
We responded:
"Thanks so much! We appreciate your business!"
Profile photo of Melissa Bowman

Melissa Bowman

March 30, 2024

5  out of  5
rating by Melissa Bowman
"Extremely friendly and caring employees. My mom passed away, and they all told me that they were sorry to hear about it and remembered her fondly. It means a lot, thank you!"
We responded:
"Melissa, it is our pleasure! You take care and as always, let us know if you need anything!"
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Lisa Byrd

March 20, 2024

1  out of  5
rating by Lisa Byrd
"FIRE THEM BEFORE THEY FIRE YOU!!!!! I wish I had taken this advice when I had the chance!! Gave State Farm my money for 8 years....cars, motorcycles, home....ALL OF IT. As soon as I have to file a claim because of the storms last year, THEY FIRED ME after only paying me $2000 for a new roof....which cost me an additional $8000. Now my insurance has TRIPLED. My new agent old me that if I had fired them first, my rate would be the same if not better. The claims dept. is an absolute NIGHTMARE to deal with, and they rip you off. FIRE THEM BEFORE THEY FIRE YOU!!! File your claim, get what measley little change they give you, then FIRE THEM. Trust me....they WILL fire you if you don't do it first."
We responded:
"Lisa, I'm very sorry that you feel this way. If you would like to discuss your claims, please reach out to me. Thank you, Rob"
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Teri Bennett

February 21, 2024

5  out of  5
rating by Teri Bennett
"I have multiple policies, been a State Farm customer for many years. Always has taken care any of my concerns. Thank you!!!"
We responded:
"It is our pleasure! Thank you for the review!"
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Ashley Rizzuti

January 25, 2024

5  out of  5
rating by Ashley Rizzuti
"This place is very friendly and hands down the best insurance place I've ever been and they always help us with everything we need and they go above and beyond for me and my fiance and our mom. Even when our mom passed they helped us with so much. They are truly amazing. Thanks Rachel and Rob Rippy. Ya are the best."
We responded:
"Thank you so much, Ashley! We are always happy to help."
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Silas Booth

December 28, 2023

5  out of  5
rating by Silas Booth
"i love this insurance company rachel is so friendly she helps when needed always there to make things right for you the whole staff is very friendly and helpful"
We responded:
"Thank you so much for that, Silas! We are always happy to help. "
Profile photo of Patrick Aaron Schikdknecht

Patrick Aaron Schikdknecht

December 16, 2023

5  out of  5
rating by Patrick Aaron Schikdknecht
"Great place to easily get insurance. Rachel is a rockstar!"
We responded:
"Thank you so much! Glad we could help! Rachel is a great agent!!"
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Greg Burton

November 10, 2023

5  out of  5
rating by Greg Burton
"Love these guys!!!"
We responded:
"Thank you so much! We are here for you if you need anything with your insurance"
Profile photo of Sherly Stefani

Sherly Stefani

June 30, 2023

5  out of  5
rating by Sherly Stefani
"Been with them for years. They are so nice, helpful, & quick. Never had any problem with them. Great company!"
We responded:
"Thank you so much! We appreciate your business."
Profile photo of Yvette Klingman

Yvette Klingman

April 20, 2023

5  out of  5
rating by Yvette Klingman
"They are good been with for years..you should get a quote..They will take care of your needs..Rob Rippey and team awesome"
We responded:
"Thank you, Yvette!! We appreciate you!"