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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paula Brown-McKinney

Paula Brown-McKinney

March 25, 2026

5  out of  5
rating by Paula Brown-McKinney
"I had a very great experience at State Farm getting auto insurance. Renters insurance roadside assistance. Very pleasant representatives answered all questions did the most for my policy. It was just a great experience. I’m very pleased.."
We responded:
"Thank you so very much, Paula! Great working with you!"
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Katie Pittman

March 23, 2026

5  out of  5
rating by Katie Pittman
"Their office was very helpful over the phone and helped me set up renters insurance and car insurance without a hassle."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rob Rippy’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jeffersonville . Thanks, Rob and team"
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ian casey

March 5, 2026

5  out of  5
rating by ian casey
"Rob and his team go above and beyond to ensure your informed of your coverage options and pick what works best for you. Highly Recommend."
We responded:
"Thank you for your kind review of State Farm Agent Rob Rippy’s Team. We appreciate it! Thanks, DeDe"
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MJ Osborne

March 4, 2026

5  out of  5
rating by MJ Osborne
"Have used them for the past 15 years and always a great experience with DeDe!!!"
We responded:
"MJ, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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JOSH THOMPSON

March 3, 2026

5  out of  5
rating by JOSH THOMPSON
"Rob and his staff set the bar when it comes to customer service. They go above and beyond to answer questions and make sure you have the best coverage to fit your needs. Definitely recommend 10/10."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rob Rippy’s Team. Rob and team!"
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Mary Lynn Brown

February 9, 2026

5  out of  5
rating by Mary Lynn Brown
"Very helpful we've insurance when you don't understand he explains it so you can understand it very good service."
We responded:
"Thank you for the 5-star review, Mary! Here on State Farm Agent Rob Rippy’s Team, we are proud to serve our community and appreciate your recognition. Rob and team"
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Olivia Hanley

February 9, 2026

5  out of  5
rating by Olivia Hanley
"Apartment had water damage. State Farm found hotel accommodations without me doing anything. Living room furniture and rugs replaced without any complaints from them on cost. Payments were quick and automatic into my account with NO hassle. The entire operation was a relief for me. THANK YOU ROB AND HIS STAFF."
We responded:
"Thank you for taking the time to leave such a great review, Olivia. We strive for excellence in all things insurance and are grateful for your positive feedback. So glad you had a great experience!! Rob and team"
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Kayla Gallahar

February 9, 2026

5  out of  5
rating by Kayla Gallahar
"I called this morning to get a quote on Auto and potentially renters insurance. I spoke with DeDe and she was not only friendly, but she was very knowledgeable of the products and hooked me up with some amazing discounts!! If you need any type of insurance at all (from Auto to Life), give her a call!!!"
We responded:
"Thanks so much for the amazing review, Kayla! We really appreciate your support here in Jeffersonville . If you ever have any questions or need insurance assistance in the future, we are just a message away! You are the sweetest! Thanks, Rob & DeDe"
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Scott Collings

February 4, 2026

5  out of  5
rating by Scott Collings
"Being with State Farm has been the best decision and I honestly can say that I've had a great experience being with them. Rob Rippy and the rest of his team are one of a kind and they make you feel like family. Rob will sit down with you personally to show and go over everything with your policy. Rob is very knowledgeable and informative with everything. Im glad I Chose State Farm."
We responded:
"Thank you so much for the 5-star rating, Scott! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. Rob & team!!"
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Sharon Greathouse

February 4, 2026

5  out of  5
rating by Sharon Greathouse
"Have been with State Farm Insurance for almost 40 years. Always available when needed. Received great insurance rates and service."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rob Rippy’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! We are always here to help!! Rob & DeDe"
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James Braden

January 15, 2026

5  out of  5
rating by James Braden
"Rob and his staff were very helpful. Any questions that I had were taken care of right away. Excellent service."
We responded:
"Thanks so much for the amazing review, James! We really appreciate your support here in Jeffersonville . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rob Rippy’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jeffersonville . Rob and team"
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William Horton

January 14, 2026

5  out of  5
rating by William Horton
"During New Year's week, we had a minor deflagration and fire in the kitchen oven which generated a lot of black smoke and soot that spread throughout the house. State Farm put 2 reputable restoration companies in contact with us the next day to evaluate the damage. Rob Rippy stayed in contact with us throughout the process of settling our claim expediently, correctly, and fairly. We continue to be satisfied customers of State Farm Insurance Company."
We responded:
"Thank you for taking the time to leave such a great review, William. We strive for excellence in all things insurance and are grateful for your positive feedback. Rob and team!"
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Kevin Baggerly

January 14, 2026

5  out of  5
rating by Kevin Baggerly
"This is the absolute best insurance agency to go through no matter what. Rob is a true professional and his staff is probably even more professional. I have recommended many friends to this agency and they all thank me. Thank you so much for putting up with me for all these years you guys are the best!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Rob Rippy’s Team here in Jeffersonville . "
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Rick Lovan

January 7, 2026

5  out of  5
rating by Rick Lovan
"This a a professional agency that is on top of your insurance needs. The extensive review of the client’s needs results in full coverage at an affordable solution. Rob and his team find ways to get the best insurance coverage for the least amount of money. This agency is a 10 out of ten!!"
We responded:
"Thank you so much for the kind words! We are always happy to help!"
Profile photo of Fred Lee

Fred Lee

October 17, 2025

5  out of  5
rating by Fred Lee
"Had a guy cut in front of me tearing off my nose pin of the car. They were very very understanding and great to work with. We proved it was his fault. Got my car back from the shop right at 3 weeks after the accident. ( it was only in 2 weeks) they set up for the repair shop, the rental car and all. Accident aside it was a great experience taking care of it all. No increase to my insurance policy either. I highly recommend them for your insurance needs."
We responded:
"Thankvyou for the review!! "
Profile photo of R H

R H

August 21, 2025

5  out of  5
rating by R H
"Incredible! Needed to transfer auto insurance to the agency. Everyone was extremely helpful, knowledgeable, professional, and personable, including Mr Rippy! Great experience!"
We responded:
"Thank you so much!!"
Profile photo of Sherry Mikel

Sherry Mikel

May 29, 2025

5  out of  5
rating by Sherry Mikel
"I recently changed my insurance to State Farm with Rob Rippy. DeDe, insurance agent, was very knowledgeable, professional and a pleasure to work with. I’m very satisfied with this company and would recommend them."
We responded:
"Thank you so much! It's our pleasure to have you!"
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krista couch

April 11, 2025

5  out of  5
rating by krista couch
"I’ve been with State Farm for 20yrs, from the age of 17 to 37 and still receiving the best customer service and discounts available!!!! Rob and his team are always readily available for anything I throw at them!"
We responded:
"Thank you, Krista!! Appreciate you!"
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Garrett Rice

March 6, 2025

5  out of  5
rating by Garrett Rice
"I recently worked with Rob Rippy and his team for my insurance needs, and the experience was outstanding. DeDe assisted me throughout the process, making everything easy and seamless. She was incredibly helpful every step of the way, ensuring I had all the information I needed to make the right decision. I highly recommend Rob Rippy and his team."
We responded:
"Thank you so much! We appreciate your business!!"
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Robert Cook

February 12, 2025

5  out of  5
rating by Robert Cook
"Can't go wrong with Jake from State Farm. Go see Rob and DeDe for a quote."
We responded:
"Thank you!!!!"
Profile photo of Ruben Ruelas

Ruben Ruelas

January 24, 2025

5  out of  5
rating by Ruben Ruelas
"I being over 8 years with State Farm Rob Rippy Agent, they make fill like I’m part of his family,nice and great employees who all ways help me on all my questions or everything I need , I still remember the first time I walk in to the office when i recently move to Jeffersonville, they give me the welcome so nicely and lovely Thanks so much Amigos & Amigas Rob,DeDe and others employees was there when I started God bless you 🙏🏽🤗 Rubén R"
We responded:
"You're the best, Ruben!!"
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Lois Endris

January 9, 2025

5  out of  5
rating by Lois Endris
"Had our insurance with Rob for 30+ years. He is the best in customer service and so is his staff!"
We responded:
"Thank you so much, Lois! We appreciate your business and being here to help! Rob and staff"
Profile photo of Debra Funderwhite

Debra Funderwhite

December 6, 2024

5  out of  5
rating by Debra Funderwhite
"The staff was very pleasant to work with and the renters policy was very affordable."
We responded:
"Happy to help! Thank you!"
Profile photo of Jeff Mangum

Jeff Mangum

October 17, 2024

5  out of  5
rating by Jeff Mangum
"Just moved back to the Louisville area and they made transitioning insurance from TN to IN so incredibly easy. I love the text option!"
We responded:
"Thanks so much! We appreciate your business!"
Profile photo of Melissa Bowman

Melissa Bowman

March 30, 2024

5  out of  5
rating by Melissa Bowman
"Extremely friendly and caring employees. My mom passed away, and they all told me that they were sorry to hear about it and remembered her fondly. It means a lot, thank you!"
We responded:
"Melissa, it is our pleasure! You take care and as always, let us know if you need anything!"