State Farm® Insurance Agent Rob Rippy
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeff Mangum
October 17, 2024
"Just moved back to the Louisville area and they made transitioning insurance from TN to IN so incredibly easy. I love the text option!"
"Thanks so much! We appreciate your business!"
Melissa Bowman
March 30, 2024
"Extremely friendly and caring employees. My mom passed away, and they all told me that they were sorry to hear about it and remembered her fondly. It means a lot, thank you!"
"Melissa, it is our pleasure! You take care and as always, let us know if you need anything!"
Lisa Byrd
March 20, 2024
"FIRE THEM BEFORE THEY FIRE YOU!!!!! I wish I had taken this advice when I had the chance!! Gave State Farm my money for 8 years....cars, motorcycles, home....ALL OF IT. As soon as I have to file a claim because of the storms last year, THEY FIRED ME after only paying me $2000 for a new roof....which cost me an additional $8000. Now my insurance has TRIPLED. My new agent old me that if I had fired them first, my rate would be the same if not better. The claims dept. is an absolute NIGHTMARE to deal with, and they rip you off. FIRE THEM BEFORE THEY FIRE YOU!!! File your claim, get what measley little change they give you, then FIRE THEM. Trust me....they WILL fire you if you don't do it first."
"Lisa, I'm very sorry that you feel this way. If you would like to discuss your claims, please reach out to me. Thank you, Rob"
Teri Bennett
February 21, 2024
"I have multiple policies, been a State Farm customer for many years. Always has taken care any of my concerns. Thank you!!!"
"It is our pleasure! Thank you for the review!"
Ashley Rizzuti
January 25, 2024
"This place is very friendly and hands down the best insurance place I've ever been and they always help us with everything we need and they go above and beyond for me and my fiance and our mom. Even when our mom passed they helped us with so much. They are truly amazing. Thanks Rachel and Rob Rippy. Ya are the best."
"Thank you so much, Ashley! We are always happy to help."
Silas Booth
December 28, 2023
"i love this insurance company rachel is so friendly she helps when needed always there to make things right for you the whole staff is very friendly and helpful"
"Thank you so much for that, Silas! We are always happy to help. "
Patrick Aaron Schikdknecht
December 16, 2023
"Great place to easily get insurance. Rachel is a rockstar!"
"Thank you so much! Glad we could help! Rachel is a great agent!!"
Greg Burton
November 10, 2023
"Love these guys!!!"
"Thank you so much! We are here for you if you need anything with your insurance"
Sherly Stefani
June 30, 2023
"Been with them for years. They are so nice, helpful, & quick. Never had any problem with them. Great company!"
"Thank you so much! We appreciate your business."
Yvette Klingman
April 20, 2023
"They are good been with for years..you should get a quote..They will take care of your needs..Rob Rippey and team awesome"
"Thank you, Yvette!! We appreciate you!"
Dellise Lauderdale
March 7, 2023
"Great prices"
"Thanks for your review!!"
Greg Raney
February 21, 2023
"Great people always ready to help can't say enough good things about DeDe and Rachel. Always get back with information I needed. Rob Rippey just don't get any better than him and his staff. Been with them 20yrs plus. 5 star all around for them"
"Thanks Greg!"
Micah Harris
February 21, 2023
"Great experience love you guys and girls"
"Thanks so much!"
Amy Ginkins
February 17, 2023
"Friendly, they know you by name, fair prices, been with them probably 15 to 20 years."
"Thank you, Amy!!! We appreciate your business!"
Tony Frazure
October 8, 2021
"Quick and easy very helpful!"
David Miller
June 16, 2021
"Saved me several hundred dollars when I switched to State Farm from previous insurance. Office staff was very helpful in a recent claim, and the State Farm app is helpful and easy to use."
"Thank you sir!!!"
Gayla Chambers
June 2, 2021
"Cindy was most helpful! Thank you Cindy!!!"
"Thank you for the review!"
Nico Wiese
January 1, 2021
"Rob and his office staff have great service."
"Thank you!!!"
Robert Cook
December 9, 2020
"Get a quote from these guys. Great people."
"Thank you!!!!"
Rachel Gross
June 21, 2020
"Excellent customer service. They are always so friendly and understanding."
"Thank you so much!"
Michael Hutt
June 9, 2020
"Great agent."
"Thanks Mike!!"
deborah p.
June 4, 2020
"Excellent customer service"
"We thank you!!"
Rumor Mill
April 10, 2020
"Cindy Ticconi, the office manager of this office is one of the rudest and most condescending individuals I’ve ever dealt with. Not ever would I recommend this agent’s office to anyone!"
"I am sorry if you had a unpleasant experience. Please advise if there is a situation I can assist with! Thanks, Rob"
CINDY TICCONI
May 1, 2019
"Very helpful office & friendly as well! These folks know their stuff!!"
Joann Hood
April 23, 2019
"Always helpful"